terms and conditions


Payment: We accept credit cards via Squareup.com (a 3% transaction fee will apply). We also accept checks.

Payment Terms: A 50% deposit is due to start and the remaining balance is due upon delivery. 

Sales Tax: Sales tax (8.75%) will be applied for all orders placed in the state of California.

Samples: Samples are available for a fee of $12; if you work with us, this fee will be waived. 

Order Minimums: $325 minimum on all orders.

Return Policy: All orders are final sale. There are no returns on custom orders. 

Cancellation:  A 50% deposit is collected on custom orders and cannot be refunded once proofs are issued. Custom orders may not be cancelled or refunded once final proofs have been approved. Upon final approval, Lilikoi Design + Letterpress cannot accept returns or issue refunds due to any and all errors (such as misspelled words, etc). By approving your final proof, you accept responsibility for the information and layout, paper and printing as shown. If errors are discovered after proof approval, Lilikoi Design + Letterpress is required to charge for a reprint.