wholesale terms & conditions


Become a Wholesale Partner
Thank you for considering Lilikoi Design + Letterpress products for your store. To apply to be a retail partner, please contact us via email or phone to inquire about setting up an account. Be sure to let us know if you have any questions.

Customer Service
Providing excellent service is important to us. If you have a concern about your order, please contact us so that we can promptly relieve the situation.

Minimum Order Requirements
Our minimum opening order is $100. 

Style/Item Quantity Minimums
Single Cards: 6
Sets of 6: 3

Ordering + Payment
Orders can be made online, by email or by phone. All orders are charged at the time of shipment. Payments can be made by credit card (a 3% transaction fee will apply) or check. We accept Visa, Mastercard, or American Express. Net 30 terms are available for existing customers only.

Sales Tax
Please submit your Resale Certificate for wholesale orders.  

Inventory
Quantities, styles, colors and sizes are subject to availability. 

Shipping
Processed orders are shipped within 2-3 days. Shipping costs will be added at this time and included on your final invoice. Domestic and International orders ship via USPS. We offer International shipping, but please understand that Lilikoi Design + Letterpress is not responsible for any international customs regulations or duties that may apply. Please confirm fees and regulations with your local customs office and allow a minimum of 2 weeks for shipments to arrive. Please let us know if you’d like to request special shipping or if you’d like to use your UPS or FedEx shipping account number.  

Cancellations, Returns + Exchanges
All cancellations must be made within 24 hours of placing your order and will incur a 10% restocking fee. Returns are accepted on unused and unopened items in their original packaging. Returns and exchanges must be made and postmarked within a week of receiving your order. Once we receive the returned item(s) the charges will be credited to you (though shipping costs are non-refundable). Used, opened, and/or final sale items cannot be returned.

Display + Packaging
Our products must be displayed and sold in their original packaging. Boxed sets may not be broken up and sold individually. Items sold online require credit to Lilikoi Design + Letterpress to be included in the product description.